Shipping & Returns | Nerozumiem. Sustainable & ethical clothing.

Shipping & Returns

Nerozumiem. Sustainable & ethical clothing.

Shipping & Returns


Please allow 1-2 days for us to process your order. We try to process orders as quickly as possible, usually the same day (depending on how busy we are). 

After processing, your order will then be shipped. We will notify you and send any tracking information (where applicable). Shipping in Slovakia is Є5 and Є9.95 elsewhere - We ship worldwide.


Delivery times depend on location - If you live in Slovakia, you'll receive your order quicker than if you live in England! 

We will notify you of any shipping information, this may include tracking and delivery times but these cannot be guaranteed - Once we send your order, it's down to the courier. 

Delivery in Slovakia is usually within 3 working days (after processing). Please be aware it may take longer than this - allow up to 10 working days for delivery* (after processing).

*International deliveries may take longer.


We accept returns up to 14 days after delivery, if the item is unused and in original condition, we will refund the full amount, minus shipping costs. To be eligible for a return, your item must be unused and in the same condition that you received it. Use the contact page for information on how to return an item.

If you have any further questions, please feel free to send us an email.